9-1-1 operators join crisis intervention

Two 9-1-1 operators work in their multi computer display desk

The state of Oregon has identified Crisis Intervention Training as the most effective method to deploy when dealing with a person suffering thorough a mental health crisis.

There are 26 operational Crisis Intervention Teams in Oregon that deal with a variety of issues similar to those that can be seen across the state and issues that are specific to their region. The operating CIT’s have reported success while using the mental health information and other resources provided by the training.

9-1-1 operators will now join in the training's for a collaborative approach with law enforcement.

"The mental health teams we're helping train are making a difference because those people are getting help that they would not have gotten in the past and were trying to stand those more across the state but it has to be organic," Department Of Public Safety Standards & Training Director Eriks Gabliks said.

Gabliks said that in order for CIT's to work, local law enforcement must identify the issues affecting their region, because a method that may work in Portland may not be the most effective to use in Medford and vise-versa.

CIT's consist of a 40 hour class in which behavioral health agencies work with law enforcement to develop crisis intervention methods to implement.

The Oregon Legislative assembly along with the Oregon Health Authority provided funding and staff for CIT's.

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